When you visit our website, you provide us with two types of information: personal information that identifies you (such as your name and email address) and non-personal information (such as your IP address and browser type) that does not identify you personally, but gives us information about your computer and about your activities on our site. This information includes your IP address, your browser type, the date and time you access the site, and the website that referred you to our site. We also collect and store information from your computer using "cookies". A cookie is a small file stored on your computer that is tied to information about you. For example, when you sign in to your My Afton account, cookies will be used to save your email address and name so the next time you visit your my Afton account from the same computer we will "remember" your email address and name in order to make your experience faster and simpler. For more information on cookies, click here. We may also use "web beacons", which track your use of our website in order to provide you with more useful information and a more personalized experience the next time you visit. To learn more about web beacons, click here.
If you buy a ticket or enroll in a program or special offer on our website, we will collect financial information from you (your credit card number and expiration date, billing address, etc.).
From time to time, we also may ask you some questions about yourself (such as your interests and activities, your age, etc.) so we know how to serve you better. You don't have to answer these questions if you'd rather not.
Finally, we also may receive information about you from third parties (such as updated delivery and address information, purchase history and additional demographic information), and we may allow third parties to display advertisements on our site. These companies may use tracking technologies, such as cookies, to collect information about people who view or interact with their advertisements on our site. This information allows them to deliver targeted advertisements and judge their effectiveness. We do not provide any personal information about you to these third parties.
Some of these third parties may be advertising networks that are members of the Network Advertising Initiative, which offers a website to opt out of ad targeting from several advertising companies (www.networkadvertising.org).
We know it is very important to protect the information you share with us. We take appropriate security measures to help safeguard this information from unauthorized access and disclosure. For example, only authorized employees are permitted to access your personal information, and they may do so only for limited reasons. We also encrypt credit card numbers and other sensitive information before it is sent from your computer to ours. We also use firewalls to help prevent unauthorized access to your personal information.
You should feel confident using our website. However, no system can be completely secure. Although we take very significant steps to secure your information, there is always a chance that your information will not always remain secure, and you should always take great care in handling and disclosing your personal information. For example, avoid sending personal information through insecure email. Please refer to the Federal Trade Commission's website at http://www.ftc.gov/bcp/menus/consumer/data. shtm for information about how to protect yourself against identity theft.
In general, we may use information that we collect about you in the following ways:
When you provide personal information through our website, the information may be sent to servers located in the United States and other countries around the world.
We won't share your personal information with anyone except for the situations listed below or unless we specifically inform you and give you an opportunity to opt out of our sharing your personal information. We may share your personal information with:
Our authorized service providers are companies that perform certain services on our behalf. These services may include fulfilling orders, processing credit card payments, delivering packages, providing customer service and marketing assistance, performing business and sales analyses, supporting our website functionality, and supporting contests, sweepstakes, surveys and other features we offer. These service providers may have access to your personal information to the extent necessary to perform their functions, but we do not allow them to share or use any of your personal information for any other purpose.
We may share information we collect, including personal information, with Afton-owned or affiliated businesses. Sharing information with our affiliates enables us to provide you with information about a variety of products and services that might interest you. All Afton companies comply with applicable privacy and security laws and, at a minimum, in any commercial e-mail they send to you, will give you the opportunity to choose not to receive such e- mail messages in the future.
When you make a purchase or participate in a promotion, we may share your personal information with the merchants offering the products, services, promotions, contests and/or sweepstakes. We won't share your personal information with these businesses unless you choose to participate in their offer or program. When you choose to engage in a particular offer or program, you authorize us to share your email address and other information with the relevant merchant.
In some cases, we may sell tickets on behalf of others; we don't necessarily organize, produce or otherwise bring you events. The venues, promoters, artists' representatives and fan clubs, teams, leagues and others who are involved in or bring you events are known as "event providers". When you buy tickets on our site (or try to do these things), you consent to allow us to provide your personal information to the event providers and their contractors. We share this information so event providers can contact you about the event or other events you may be interested in.
From time to time we may share our postal mailing list with selected providers of goods and services that may be of interest to you. If you prefer not to receive mailings from these providers, you can notify us at any time by emailing us at firstname.lastname@example.org.
We also may disclose your information:
We may share your non-personal information in any of the above circumstances. Also, we may share aggregated non-personal information with third parties, including advisors, advertisers and investors, for general business analysis purposes. For example, we may provide our advertisers with the number of visitors to our website and the most popular features or services accessed. This information does not contain any personal information. It may be used to develop and deliver targeted advertising on our website and on websites of third parties.
If you have any questions about how a third party handles personal information, please contact that third party directly.
If you apply for a position with Afton and submit your personal information through our website, the information you submit will be used only in connection with considering and acting upon your application. We may retain your personal information for a period of time, but only for the purpose of considering your application for current or future available positions.
If you have a My Afton account, you can quickly and easily review and update your personal information online by logging into your account. You can also review and update your personal information by contacting us by regular mail or email at:
If you have a My Afton account, you also may close your account at any time by contacting Afton customer service at (XXX) XXX-XXXX. If you close your account, you will not be able to sign in to your account or access any of your personal information. However, you can open a new account at any time. If you close your account, we may still retain certain information associated with your account for analytical purposes and recordkeeping integrity, as well as to prevent fraud, collect any fees owed, enforce our terms and conditions, take actions we think are necessary to protect the integrity of our website or to protect our users, or take other actions otherwise permitted by law.
Please note that if we have already provided information about you to third parties (for example, if we've already sent your information to an event provider), or if you've given information to a third party (for example, by clicking on a website link taking you to a third party's website, and you provided your contact information to that third party), retention of that information will be subject to those third parties' policies. If you receive an unwanted email from a third party, you'll have to opt-out from receiving further emails from that party itself.
You can choose not to provide us with certain information. However, that may result in your not being able to use certain features of our website because such information may be required in order to use those features. For example, in order to open a My Afton account, purchase or sell tickets, or participate in a contest, promotion or sweepstakes, your personal information will be required.
At any time, you can choose to no longer receive commercial or promotional emails from us by clicking on My Afton and following the instructions to "manage your email alerts". You may modify your choices at any time in your My Afton account. Also, in any commercial email we send, you will be given the opportunity to opt out of receiving such messages in the future by clicking on the link at the bottom of the email that says "unsubscribe". It may take up to 10 days for us to process an opt-out request.
Even if you have unsubscribed from receiving promotional emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements, administrative notices and surveys.
Please note that changing information in your My Afton account or opting out of receiving promotional email communications will affect only future communications from us. If we already provided your information to a third party (such as an event provider) before you changed your preferences or updated your information, you may have to change your preferences directly with that third party as well.
We may provide areas on our website where you can post information about yourself, communicate with others, post reviews or upload content (e.g. pictures, videos, audio files, etc.). Such postings are governed by our Terms & Conditions, so be sure to review them before posting. In addition, keep in mind that postings may appear on other websites or when searches are conducted on search engines on the subject of your posting.
Also, whenever you disclose personal information publicly (such as on publicly viewable web pages), that information becomes public and can be collected and used by others. For example, if you post your email address, you may receive unsolicited email messages. We can't control who reads your posting or what others may do with information you voluntarily post, so we encourage you to use your discretion with respect to posting personal information.
Our website is a general audience site, and we do not knowingly collect personal information from children under the age of 13.
U.S. data protection and other laws may not be as comprehensive as those in your country. Please be assured that we take steps to ensure that your privacy is protected.
If you are a California resident, you have the right to request information about how we share certain categories of personal information with third parties. California law gives you the right to send us a request at a designated address to receive the following information:
1. the categories of information we disclosed to third parties for their direct marketing purposes during the preceding calendar year;
2. the names and addresses of the third parties that received that information;
3. if the nature of the third party's business cannot be determined from their name, examples of the products or services marketed.
We may provide this information in a standard format that is not specific to you. The designated email address for these requests is email@example.com
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